Are you going to top up your account using a bank card or wire transfer? To do so, your account should be verified. Here is how you can pass verification.
How to verify account
Upload to your Client Area a photo of your passport or other identification document and wait for an email from the company, confirming successful verification. Accounts are usually verified within 12 hours. In some cases, the process takes more time. The company can request additional documents if needed.
Two verification levels
Select a country to see the list of required documents
Incomplete photo of the document (a full two-page spread with all corner/edgesе of a passport)
The validity of an ID card should be more than 6 months remaining at the time of applying for verification.
Poor document and photo quality
Data mismatch (name, date of birth, address)
No obvious erasures, additions, crossed out words or other unspecified corrections and traces of graphic editing are allowed
Verification is a confirmation of personal data specified when registering an account. There are two verification levels. The identity of the account holder is confirmed at the first verification level. The residence address is confirmed on the second verification level.
Verification is needed to deposit/withdraw funds from a trading account as well as to receive bonuses.
You can verify an account in your Client Area if you go to the Verification section and select Verify account. You can also do this in our InstaVerify mobile app for Android (available in Google Play)/iOS (available in App Store).
After a successful upload, you will see the status in the Verify account page saying that the documents have been successfully uploaded and are pending approval. In addition, you will get an email confirming that your documents have been uploaded. As soon as your application is processed, the status in your Client Area will change and you will get an email with the results of verification. If the documents were uploaded through the mobile app, you can track the verification status through InstaVerify for Android iOS or with the help of push notifications.
The account is usually verified within 24 hours. In some cases, account verification takes more time.